Customer Support

What are coupon codes and how do I receive them? Follow

What Are Coupon Codes, and How Do I Get Them?

Coupons are a benefit for our customers and subscribers, but are not necessary to make a purchase. Following your first purchase you will receive exclusive store specials to your e-mail address.

The best way to receive coupons or discount promotions for our products is to join any of our Community web sites for free, which will automatically sign you up for our free eNewsletters.

On computers, the coupon code box can be found in one of two places.


Either on the right side of the shopping cart.
Click the plus (+) sign and enter the coupon code and click apply.
Or, at the bottom portion of the shopping cart to the left of the order total.


On smart phones and tablets, look for the View All link in the shopping cart.
Tap that and then scroll down until you see the coupon code box.
Enter it there and tap apply.

 

Coupons are case and space sensitive and must be entered exactly as noted in the offer. When you use a coupon code, enter your code in the Discount Codes box. Make sure you type the code as it appears in your email and click the Apply Coupon button. The page should refresh and reflect the discount on your order. If a discount is not applied, but it is put into the coupon code box correctly, then the coupon is not applicable.


Please note, you can only apply a single Coupon Code per purchase. Discounts do not apply to new releases, iTunes purchases, third-party items, pre-orders, back-orders, magazine subscriptions, auto-ship programs, kits/bundles, and ultimate collections. Please refer to the email or ad for details surrounding the coupon code to ensure you are within the purchasing guidelines. Expiration dates and qualifications are usually provided at the bottom of the email.


We will provide a one-time price adjustment for purchases made on our website within ​​30 days of the original order date if the identical item is discounted at the time of the customer’s request. The difference in price will be refunded to the original payment method.


Price adjustments of less than $5.00 will be provided a discount coupon for future purchases in lieu of a monetary refund.


Request must be made via email from the site's Contact Us page. Please include the following​:

Original order number,
Coupon Code, or specific information about the sale being requested
The order must be made while the sale is in effect. This will be defined on the website or any promotions for the sale.


NOTE: Standard exclusions apply: Discounts do not apply to new releases, iTunes purchases, third-party items, pre-orders, back-orders, magazine subscriptions, auto-ship programs, kits/bundles, and ultimate collections.

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