Customer Support

Wholesale or trade orders Follow

Wholesale or trade orders

As of January 1, 2018, F&W started using Two Rivers Distribution (formerly Ingram's Perseus Distribution) for sales and distribution of our US and Canadian accounts.


Independent Bookstore, Higher Education Accounts or Gift Accounts: place your order (using your Ingram account #) with your existing Ingram rep, or contact Ingram Customer Care at 1-866-400-5351.


Authors: all IPS Jackson at 1-800-343-4499 and identify as an F+W author. Use F+W Author Orders Acct#: 84000 and provide ISBNs, ship-to and credit card information.


Please note that they will NOT be able to take orders for books that are NYP (not yet published) or are OS (out of stock).


For all other accounts, send your orders via email to IPSJacksonOrders@ingramcontent.com.


Please be sure to include titles, ISBNs, and quantities.


For DVD, CD and magazine orders (all non-book items) please contact F +W Media at 800-289-0963, or email fw_cin_orders@fwmedia.com.


Thank you!

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